Privacy Policy
Last update date: August2024
Basic information on Data Protection | ||
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Responsible | PV Hardware Solutions, SLU, (in forward, “PVH”) | |
Contact data protection | contactpvh@pvhardware.com | |
Website | www.pvhardware.com and all subdomains or sections operated by PVH. | |
Applications | ProInsightsGo and ProInsights Cloud | |
Purpose and legal basis | Management of the Website and Applications and provision of Services. | Execution of the contractual relationship |
Respond to queries, suggestions, complaints or requests for information. | Execution of the pre-contractual or contractual relationship, or legitimate interest, as appropriate | |
Sending information and news about the Services. | Legitimate interest or consent, as applicable | |
Improve the Services and prevent fraud and abuse | Legitimate interest | |
Know the use of our Website or Applications and how to improve it through non-functional cookies. | Consent | |
Recipients | We will share your personal data with service providers who help or support us, or with those with whom we have a legal obligation.
When PVH has service providers located outside the European Economic Area (EEA), international transfers of user data may be carried out, always with sufficient guarantees to comply with the provisions of the applicable regulations. |
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User rights | You have the right to access, rectify, delete, oppose, request limitation or portability or not to be subject to automated individual decisions regarding your personal data, as we explain in detail below. You can direct your request to contactpvh@pvhardware.com.
You can also seek assistance from the Spanish Data Protection Agency at www.aepd.es. |
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Additional Information | For more information, we suggest that you read the full version of this Privacy Policy below.
You can also consult our Cookies policy. |
PV HARDWARE SOLUTIONS, SLU (hereinafter, “PVH” or “we”) is responsible for the processing of personal data collected through the website.www.pvhardware.com(hereinafter, the “Website”) and through the applications and services available for mobile devices published by PVH (hereinafter, the “Applications”).
This privacy policy (hereinafter the “Privacy Policy”) provides a general description of our practices regarding the use of personal information that is collected through the Website or the Applications, as well as those data that are processed within the framework of the services provided on the Website or the Applications (hereinafter, the “Services”).
Access and use of the Website or the Applications assume that the user has read and accepts this Privacy Policy in its entirety.
It is also important that you frequently check this Privacy Policy in case it has been updated. By accessing the Website or Applications, or using our Services after we have updated the Policy, you will be accepting the new version of the Policy. The most up-to-date version of the Policy will always be available on the Website. You can check the “effective date” posted above to see when it was last updated.
This Website, Applications and Services are not intended for children under 18 years of age, so we do not intentionally request or collect data relating to minors.
- DATA OF THE TREATMENT CONTROLLER
- Identity: PV HARDWARE SOLUTIONS, SLU (NIF B02467777).
- Postal address: Avenida de Transitión Española, 32, Parque Empresarial Omega, Edificio A, 3rd floor, 28108, Alcobendas, Madrid.
- Telephone: 917364248
- Email: contactpvh@pvhardware.com
- Registered in the Commercial Registry of Madrid: Volume 30850, Book 0, Folio 52 and Sheet M555224.
- WHAT TYPES OF PERSONAL DATA WE COLLECT AND FOR WHAT
2.1. Management of the Website and Applications for the provision of Services
- Purpose: PVH processes user data collected through the Services for the purpose of managing the Website and Applications, as well as to provide the Services and carry out the maintenance and management of the contractual relationship, including sending notifications. necessary for the proper provision of the Services.
- Categories of personal data subject to processing: identification data (e.g. your first and last name, email address, telephone number) and connection, geolocation and navigation data.
- Legal basis: execution of the contractual relationship between PVH and you.
2.2. Respond to queries, suggestions, complaints or requests for information
- Purpose: Any information received by PVH in the “Contact” form available on the Website will only be used for the purpose of answering queries, suggestions, complaints or requests for information received.
- Categories of personal data subject to processing: identifying data (name and surname, telephone number, email), as well as any other personal data provided in the corresponding query, suggestion, claim or request.
- Legal basis: legitimate interest of PVH in responding to the requests, suggestions or queries raised or the fulfillment of legal obligations on our part if related to the exercise of rights about which we inform you below. It may also be part of the execution of the pre-contractual or contractual relationship between the user and PVH, where applicable.
- Sending commercial information and news about the Service
- Purpose: sending commercial communications to users with information and news about PVH Services.
- Categories of personal data subject to processing: names and surnames, telephone number and email.
- Legal basis: legitimate interest of PVH in informing its users about news and offers related to the contracted Service or consent, as applicable.
2.4. Improve the Services and prevent fraud and abuse
- Purpose: when accessing the Website or the Applications, as well as when using the Services, information is generated about said access or use, which may be used by PVH to improve the Services, as well as to prevent conduct that could involve fraud and guarantee the computer security of the Website and the Applications.
- Categories of personal data: identifying data that we may have about the user, including their IP address and browsing data.
- Legal basis: legitimate interest of PVH in guaranteeing the security of the Website and the Applications.
2.5. Use of Cookies and other similar technologies
We use cookies and other similar technologies (hereinafter, “Cookies”), our own and third parties, to provide, improve, protect and promote our Services. For example, Cookies help us remember your username for your next visit, understand how you interact with our Services, and improve our Services based on that information, as described in our Cookie Policy.
In particular, with respect to the Website, when we use Cookies for the purposes provided for in our Cookies Policy, we do so based on prior consent in the terms provided in the applicable regulations. The user of the Website can reject or accept all our Cookies or granularly some and no others through our consent manager (except technical cookies).
PVH will save the cookie usage information and your IP in accordance with the provisions of the Cookies policy.
Likewise, we inform you that our Applications only use cookies that are necessary to allow navigation and the provision of Services through them, being exempt from compliance with the obligations established in article 22.2 of Law 34/2002, of 11 July, information society services and electronic commerce.
- HOW LONG WE WILL KEEP YOUR PERSONAL DATA
In general, personal data will be kept for the time necessary to fulfill the purpose for which it was collected and, subsequently, for the periods established by the applicable regulations for compliance with legal obligations. In particular:
- When the legal basis for the processing of your personal data is the execution of the contractual relationship, we will process your data for the duration of said contractual relationship.
- The data processed to respond to queries, suggestions, complaints or requests for information will be kept for as long as necessary to respond to said queries, requests, suggestions or complaints.
- The data processed to send you commercial communications will be processed until you request to unsubscribe from receiving said commercial communications.
- In the case of professional contact data, these will be kept as long as the professionals do not object to it.
After the end of the conservation periods, the data will remain blocked for the period of time necessary to address any type of liability, in accordance with the requirements of the applicable regulations depending on the case (e.g., until the liability expires). that could arise from data protection regulations).
- TO WHOM WE PROVIDE YOUR PERSONAL DATA
PVH collaborates with some third-party service providers who have access to our personal data and who process it in the name and on behalf of PVH as a result of providing services. In its commitment to user privacy and data protection, PVH will only choose companies that offer sufficient guarantees to apply appropriate technical and organizational measures, with which it will sign agreements that guarantee the protection of the rights of the interested parties, so that The processing is in accordance with applicable data protection legislation.
Specifically, PVH will contract the provision of services by third-party providers who carry out their activity, by way of example and not limitation, in the following sectors: financial services, providers of computer and technological services, messaging service providers and companies providing digital marketing services.
For the efficiency of the service, some of the aforementioned providers are located in territories outside the European Economic Area (“EEA”) that do not provide a level of data protection comparable to that of the European Union. In such cases, we inform you that we transfer your data with adequate guarantees and always maintaining the security of your data, since we use the most appropriate tools for international data transfer, such as Standard Contractual Clauses or any other relevant complementary measure. You can consult the content of the Standard Contractual Clauses at the following link: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-dataprotection/standard-contractual-clauses-scc_en.
Google reCAPTCHA
On our Website we use “Google reCAPTCHA” (hereinafter “reCAPTCHA”). The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
The purpose of reCAPTCHA is to check whether data entry on our Website (for example, in a contact form) is made by a person or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the Website visitor based on various characteristics. This analysis starts automatically as soon as the visitor enters the Website. For the analysis, reCAPTCHA evaluates various information (for example, the IP address, the duration of the visitor’s stay on the Website or the mouse movements made by the user). The data collected during the analysis is sent to Google.
reCAPTCHA scans run completely in the background. Visitors to the Website are not informed that an analysis is being carried out.
Data processing is carried out exclusively on the basis of our legitimate interest in protecting the Website and ensuring its security.
You will find more information about Google’s reCAPTCHA service and Google’s privacy policy at the following links:https://policies.google.com/privacy?hl=en and https://www.google.com/recaptcha/intro/android.html.
The Website includes plugins that allow certain actions to be carried out on third-party social networks. These plugins are indicated by the logo of the corresponding social network. If the user accepts these plugins, the corresponding content will be transferred to the relevant social network. The user can find information about the operation of these plugins and the way in which they process their information in the personal data protection policies of these social networks. If you do not want these social networks to collect your data, you must not accept the plugin and you must log out of your account before browsing the Website.
- WHAT ARE YOUR RIGHTS AS A DATA SUBJECT
We inform you that in accordance with current legislation, you have the right to exercise your rights of access, rectification, cancellation and opposition, as well as the right to deletion, limitation of processing, the right to portability of your data and the right to withdraw consent to the processing of personal data that you have consented to at any time, proving your identity (through a copy of your ID or equivalent) at the following address:Spanish Transition Avenue, 32, Omega Business Park, Building A, 3rd floor, 28108, Alcobendas, Madrid(Spain) or by sending an email tocontactpvh@pvhardware.com.
If you consider that PVH has not respected any of the aforementioned rights, you have the right to contact the Spanish Data Protection Agency (https://www.aepd.es/es), located at Calle de Jorge Juan, 6, 28001 Madrid.